Official Terms Player Protection Philippines Effective 2025

matbet Terms and Conditions – Platform Rules for Filipino Players

These Terms and Conditions govern your use of the matbet online gaming platform. By creating an account or accessing any part of the platform, you confirm that you have read, understood, and agreed to be bound by these terms. Please review each section carefully before proceeding.

Age Requirement 18+ Account Security Philippine Peso Transactions Fair Use Policy Responsible Gaming Liability Limits Philippine Law Applies Terms May Be Updated GCash & Local Banks No Underage Play One Account Per Player Age Requirement 18+ Account Security Philippine Peso Transactions Fair Use Policy Responsible Gaming Liability Limits Philippine Law Applies Terms May Be Updated GCash & Local Banks No Underage Play One Account Per Player

Introduction & Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and matbet ("we," "us," or "the Platform") governing your access to and use of the matbet online gaming platform available at matbet.pw. By registering an account, accessing any game, making a deposit, or otherwise using any feature of the platform, you confirm that you have read these Terms in their entirety and that you agree to comply with them. If you do not agree with any part of these Terms, you must immediately discontinue your use of the platform and refrain from creating an account. These Terms apply to all users of the matbet platform, including registered players, visitors browsing the site, and any person who interacts with the platform in any capacity. matbet reserves the right to amend, update, or replace these Terms at any time, and your continued use of the platform following the publication of any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically so that you remain informed of the rules and obligations that govern your use of the platform.

Eligibility & Age Requirement

Access to the matbet platform is strictly limited to individuals who are at least 18 years of age at the time of registration. Online gaming is a regulated activity in the Philippines, and it is a firm requirement of matbet that all players meet this minimum age threshold before creating an account or placing any wager. By registering, you represent and warrant that you are 18 years of age or older and that you are legally permitted to participate in online gaming activities under the laws applicable to your jurisdiction. matbet reserves the right to request proof of age at any stage of the account lifecycle, including at the point of registration, during account verification, or prior to processing a withdrawal. If it is determined that a player has provided false information regarding their age, matbet will immediately suspend the account, void any winnings, and return the original deposit amount subject to verification procedures. Parents and guardians are encouraged to make use of parental control tools to prevent underage individuals from accessing online gaming platforms. matbet does not knowingly accept registrations from individuals under the age of 18 and takes its obligations in this regard with the utmost seriousness.

  • Minimum age to register and play: 18 years old
  • Players must not be subject to any legal restriction that prohibits online gaming in their jurisdiction.
  • Employees, directors, and immediate family members of matbet are not eligible to hold player accounts.
  • Only individuals acting on their own behalf — not as agents for third parties — may register an account.

Account Creation & Security

Registration Requirements

Each player is permitted to hold only one registered account on the matbet platform. Duplicate accounts are strictly prohibited and, if detected, will result in the suspension or permanent closure of all associated accounts along with the forfeiture of any pending balances derived from duplicate use. When creating your account, you are required to provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, contact number, and a valid email address. matbet uses this information to verify your identity, process transactions in Philippine Peso, and communicate important account notifications. Providing false or misleading information during registration is a violation of these Terms and may result in immediate account termination. You must notify matbet promptly if any of your registered details change so that your account records remain current and accurate at all times.

Password & Login Security

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. matbet strongly recommends that you use a unique, complex password that is not shared with any other online service, and that you change your password regularly as a precautionary measure. You must not share your account credentials with any other person, and any activity that occurs under your account will be considered your own, regardless of whether it was carried out by you personally. If you suspect that your account has been accessed without your authorisation, you must contact the matbet support team immediately so that appropriate security measures can be taken. matbet will never ask for your password through email, live chat, or any other unsolicited communication channel. Any breach of account security that results from your failure to take reasonable precautions will be your own responsibility, and matbet cannot be held liable for resulting losses.

User Obligations & Platform Usage Rules

By using the matbet platform, you agree to conduct yourself in a manner that is lawful, respectful, and consistent with the spirit of fair play. You must not use the platform for any purpose that is illegal under Philippine law or the laws of your place of residence, including but not limited to fraud, money laundering, or the financing of unlawful activities. Any attempt to manipulate game outcomes, exploit software vulnerabilities, use automated betting tools, or engage in collusion with other players is strictly prohibited and will result in immediate account suspension and potential legal action. matbet provides its games and services for personal entertainment purposes only; you may not use the platform in any commercial capacity, resell access to any feature, or operate betting syndicates through a matbet account. You also agree not to post, transmit, or otherwise distribute any content through the platform that is defamatory, abusive, offensive, or in violation of any applicable law. The platform is designed for use by individual Filipino players for their own entertainment, and any activity that compromises the integrity of the platform or the experience of other users will be treated as a serious breach of these Terms.

Prohibited Conduct

  • Creating more than one account for the same individual
  • Providing false identity or age information during registration or verification
  • Using software bots, scripts, or automated tools to interact with the platform
  • Attempting to exploit bugs, glitches, or technical errors for financial gain
  • Engaging in any form of match-fixing, collusion, or coordinated betting manipulation
  • Accessing the platform on behalf of another person or as an agent
  • Using the platform from a jurisdiction where online gaming is prohibited by law

Payment & Transaction Terms

All financial transactions on the matbet platform — including deposits, wagers, winnings, and withdrawals — are conducted exclusively in Philippine Peso (PHP). matbet does not accept or process transactions in foreign currencies, and no currency conversion is applied at any stage of the payment process, making the experience straightforward for Filipino players who manage their finances in Philippine Peso. Accepted deposit and withdrawal channels include local payment options commonly available in the Philippines, such as GCash, bank transfers, and other Philippine banking instruments; specific available methods are displayed within the cashier section of your account. All transactions are subject to minimum and maximum limits that are displayed at the point of transaction, and matbet reserves the right to adjust these limits from time to time. Withdrawals are processed to verified accounts only, and players are required to complete identity verification before their first withdrawal request is approved. matbet does not charge processing fees on standard transactions, though your payment provider may apply their own charges independently of the platform. Any deposit made to your matbet account must come from a payment method that is registered in your own name; third-party funding is not permitted and may result in the suspension of your account pending investigation. Please visit the Withdrawal page for a full overview of the withdrawal process and applicable timelines.

Limitation of Liability

The matbet platform is provided on an "as is" and "as available" basis, and we do not make any warranties — express or implied — regarding the continuous availability, accuracy, or fitness of the platform for any particular purpose. While we make every reasonable effort to ensure that the platform operates reliably and that game results are generated fairly, matbet cannot guarantee uninterrupted service and shall not be held liable for any losses resulting from temporary service outages, technical failures, internet connectivity issues, or circumstances beyond our reasonable control. matbet is not responsible for any financial losses incurred as a result of gameplay, as all gaming outcomes involve inherent risk and are not guaranteed. Players acknowledge that online gaming carries financial risk and that they participate entirely at their own discretion. To the maximum extent permitted by applicable Philippine law, matbet's total liability to any player for any claim arising out of or in connection with the use of the platform shall be limited to the amount actually deposited by that player in the 30 days immediately preceding the claim. matbet shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, regardless of whether such damages were foreseeable.

Account Suspension & Closure Policy

Grounds for Suspension

matbet reserves the right to suspend or restrict a player's account at any time and without prior notice if there are reasonable grounds to believe that the account has been used in a manner that violates these Terms. Grounds for suspension include, but are not limited to: suspected fraudulent activity or identity misrepresentation, multiple account creation, chargebacks initiated against deposits, involvement in money laundering or other unlawful financial conduct, and any attempt to manipulate game outcomes. During a suspension, access to the account — including deposits and withdrawals — may be temporarily restricted while an investigation is conducted by the matbet compliance team. If the investigation concludes that a violation has occurred, the suspension may be converted to a permanent account closure. Players who believe their account has been suspended in error may contact the support team to request a review of the decision, and matbet will endeavour to respond to such requests in a timely manner.

Voluntary Closure

Players who wish to close their matbet account voluntarily may do so at any time by contacting the customer support team and submitting a closure request. Upon receiving a valid closure request, matbet will process any remaining eligible balance in the account to the player's verified withdrawal method before deactivating the account. Players who are concerned about their gaming habits are encouraged to consider the self-exclusion and responsible gaming tools available on the Responsible Gaming page before requesting closure, as these tools may provide a more appropriate solution depending on the circumstances. Once a voluntary closure is processed, the player's account data will be retained in accordance with our data retention obligations under applicable Philippine law, and the player will be unable to create a new account using the same identity details for a defined cooling-off period unless otherwise agreed.

Intellectual Property Rights

All content on the matbet platform — including but not limited to the brand name, logo, website design, page layouts, game interfaces, graphics, text, software, and underlying code — is the intellectual property of matbet or its licensors, and is protected by applicable copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for your personal entertainment as a registered player; this licence does not extend to any commercial use, reproduction, redistribution, modification, or public display of any platform content. You must not copy, scrape, reverse-engineer, decompile, or attempt to extract the source code of any part of the matbet platform. The matbet name and logo may not be used in any context — online or offline — without the express prior written consent of matbet. Any unauthorised use of our intellectual property may result in account termination and could expose the infringing party to legal liability under Philippine law. User-generated content submitted to the platform, such as support correspondence or feedback, may be used by matbet for internal quality and improvement purposes without any obligation of compensation or attribution.

Third-Party Links & Services

From time to time, the matbet platform may reference or link to third-party services — such as payment processors, game content providers, or external support resources — that operate independently of matbet. These third-party services are governed by their own terms and privacy policies, and matbet does not assume responsibility for the accuracy, availability, or conduct of any third-party platform. Your engagement with any third-party service through the matbet platform is entirely at your own risk, and we encourage you to review the relevant third-party terms before providing any personal or financial information. matbet does not endorse the products or services of any third party referenced on or through the platform, and the presence of a link or reference should not be construed as a partnership or affiliation. If you encounter a third-party link that you believe to be inappropriate or broken, please report it to the support team so that it can be reviewed.

Changes to These Terms

matbet reserves the right to revise these Terms and Conditions at any time in response to changes in applicable law, regulatory requirements, platform features, or operational policies. When material changes are made, we will update the effective date displayed on this page and, where appropriate, notify registered players through their registered email address or an in-platform notification. Your continued use of the matbet platform after any update to these Terms constitutes your binding acceptance of the revised version. If you disagree with any updated terms, your recourse is to discontinue use of the platform and, if you wish, to close your account by contacting the support team. We recommend bookmarking this page and reviewing it periodically so that you remain fully informed of the rules that apply to your use of the platform at any given time.

Governing Law & Applicable Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, claim, or controversy arising out of or in connection with these Terms, the use of the matbet platform, or any transaction conducted through the platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. Players who access the platform from outside the Philippines are responsible for ensuring that their use of the platform is lawful under the laws of their own jurisdiction; matbet makes no representation that its services are appropriate or available for use in any location other than the Philippines. Nothing in these Terms shall be interpreted to limit any rights that you may have under mandatory consumer protection provisions of applicable Philippine law that cannot be excluded by contract. If any provision of these Terms is found to be invalid, unlawful, or unenforceable under Philippine law, that provision shall be deemed severed from the remainder of the Terms, which shall continue in full force and effect. matbet's failure to enforce any provision of these Terms at any particular time shall not constitute a waiver of its right to enforce that provision at a later date.

Questions About These Terms?

If any part of these Terms is unclear or if you have questions about your rights and obligations as a matbet player in the Philippines, our support team is available to help. You can also find answers to common questions in the FAQ section.